The Macon Transit Authority maintains two office locations, the administrative offices at 2737 Broadway and inside the historic Terminal Station, 200 Cherry Street in downtown Macon.
If you have a suggestion or a comment about our services, please call MTA’s Dispatch Center at (478) 803-2505 or MTA’s main office at (478) 803-2500.
For general information, comments, concerns, complaints, or to contact a member of MTA administrative team, email us at: firstname.lastname@example.org
Or, you can write to us:
Macon-Bibb County Transit Authority
200 Cherry Street
Macon, Georgia 31201
Specific details help MTA address your suggestions and comments. When calling or writing, please include the following information:
- Your name, address and telephone number
- Day and time of experience, if applicable
- Vehicle number and/or driver’s name, if applicable
- MTA route and/or bus number, if applicable
- Department, and/or person’s name, if concerning a telephone conversation
- Explanation of incident, suggestion, or comment
For your convenience, a comment suggestion box is located in MTA’s Transfer Station and complaint forms are available at the MTA dispatch office inside the Transfer Station during hours of operation, or at the Terminal Station office located at 200 Cherry Street during business hours.
Important MTA Telephone Numbers
Trip Planning Assistance – (478) 803-2505
Administrative Offices – (478) 803-2500 or (478) 803-2520
Paratransit – (478) 621-7116
Fax number – (478) 621-7110
Title VI/Nondiscrimination Policy Statement and Management Commitment to Title VI Plan
The Macon-Bibb County Transit Authority (MTA) is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color, or national origin. Please see:
Please refer to our Diversity & Inclusion page for further information on nondiscrimination, including ADA (Americans with Disabilities Act), EOE (Equal Opportunity Employer) and DBE (Disadvantaged Business Enterprise).
Fixed Route - $1.25
Paratransit - $2.50 each way
Purchase a Smart Card from the kiosk in the Transfer Station, or use our Token Transit mobile app on a Smart Phone.
*Note: For cash purchases, riders must present exact fare in coins, no paper currency.
MTA operates 9 routes and never missed a day of service during the COVID-19 pandemic.
Click below to view MTA's bus routes & the schedule for each route.
Click below for Paratransit information & the MTA disability application.