In mid-March, Macon-Bibb County Transit Authority (MTA) presented a COVID-19 10-POINT PLAN effective Monday, March 23 through Saturday, April, 2020.

UPDATE

In light of Georgia governor Brian Kemp’s extension of the state’s shelter-in-place order, in an abundance of caution, MTA will extend its FREE FARE & REDUCED SERVICE program through Thursday, April 30.

MTA COVID-19 10-POINT PLAN DETAILS

The MTA is committed to serving the citizens of Macon-Bibb County while minimizing contact and practicing social distancing during the 2020 COVID-19 pandemic. To prevent/slow transmission, the MTA will continue the following policies/procedures:

1. REDUCE TRANSIT to our weekend service level on our nine (9) routes.

2. OPERATE BUSES 5:20 a.m. – 7:00 p.m. six (6) days a week — Monday – Saturday.

                  To view the specific routes with details and schedules, go to MTA website:                 

3. PROVIDE ALL TRANSIT SERVICE — FIXED ROUTE & PARATRANSIT FREE of CHARGE.

∙ EACH RIDER MUST SUBMIT to a TEMPERATURE CHECK BEFORE BEING ALLOWED on a BUS.

∙ ANYONE WITH TEMPERATURE of 100.4  ̊OR HIGHER WILL NOT BE PERMITTED on a BUS.

∙ THERMOMETER is NON-INVASIVE & RESULTS are CONFIDENTIAL.

4. OPERATE PARATRANSIT for MEDICAL NECESSITY ONLY, which includes:

                  ∙ Dialysis, doctor appointments, to grocery store & to pharmacy for medications.

∙ No other demand response service is available.

                  ∙ PARATRANSIT RIDERS MUST CONTINUE CALLING to SCHEDULE TRIPS (478) 803-2521.

5. REDUCE RIDERSHIP – CONTINUOUS RIDING IS PROHIBITED & MONITORED BY SUPERVISORS & DRIVERS.            

                  ∙ The ONE ROUNDTRIP RULE is in effect to prevent people from continuously riding buses.

                  ∙ Riders MUST disembark at Transfer Station, end of route, or at stop along route, each hour or trip.

6. OPERATE FIXED ROUTE SERVICE with the following policies:

a. REAR DOOR BOARDING & DISEMBARKING ONLY.

b. CAUTION TAPE placed between driver’s compartment & riders (per Centers for Disease Control) to promote the physical distancing crucial to preventing/slowing the spread ot COVID-19.

7. DISALLOW UNACCOMPANIED YOUTH RIDERS: Young people must ride an MTA bus with a parent/guardian, or adult at least 18-years-old.

8. CLOSE MTA TRANSFER STATION to the PUBLIC and LOCK RESTROOMS.

9. KEEP TRANSIT SUPERVISORS ON DUTY to ANSWER QUESTIONS & PROVIDE GUIDANCE. For specific questions on ridership, please call: (478) 803-2504/2505.

10. CLOSE MTA ADMINISTRATIVE OFFICES to the public: 2737 Broadway and Terminal Station (2nd floor), Paratransit Office & Maintenance Facility.