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Contact Us

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The Macon Transit Authority is located in the historic Terminal Station, 200 Cherry Street in downtown Macon.

If you have a suggestion or a comment about our services, please call MTA's Dispatch Center at 478/803-2505 or MTA's Main Office at (478)-803-2500.

Our e-mail address for general information, concerns, complaints or to address a member of Administration is mta@mta-mac.com

You may also write to:

Macon-Bibb County Transit Authority
200 Cherry Street/ Terminal Station
Macon, Georgia 31201

Specific details help MTA thoroughly address your suggestions and comments. Please include the following information when calling or writing:

  • Name, address and telephone number
  • Day and time of experience
  • Vehicle number and/or driver’s name, if applicable
  • Route and/or Bus number, if applicable
  • Department and/or person’s name, if concerning a telephone conversation
  • Explanation of incident, suggestion or comment

For your convenience, a comment suggestion box is located in MTA’s Transfer Station and complaint forms are available any time during hours of operations at the MTA Dispatch Center or Main office.

Important Telephone Numbers:

Trip Planning Assistance - 478/803-2505
Administrative Offices - 478/803-2500 or 478/803-2520
Paratransit - 478/621-7116
Fax number - 478/621-7110

Title VI/Nondiscrimination Policy Statement and Management Commitment to Title VI Plan

The Macon-Bibb County Transit Authority (MTA) is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color, or national origin. Please see:

Please refer to our Diversity & Inclusion page for further information on nondiscrimination, including ADA (Americans with Disabilities Act), EOE (Equal Opportunity Employer) and DBE (Disadvantaged Business Enterprise).